Shipping policy
Shipping Policy
Last Updated: July 2026
At EverPaws, we know you're excited to receive your order, and we work hard to get it to you as quickly as possible.
Order Processing
- Orders are processed within 1-3 business days (Monday-Friday).
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order ships, you'll receive a confirmation email with tracking information.
Shipping Times
| Destination | Estimated Delivery |
|---|---|
| United States | 3-7 Business Days |
| Canada | 5-10 Business Days |
| Australia | 6-12 Business Days |
| United Kingdom | 5-10 Business Days |
| Other Countries | 7-15 Business Days |
Delivery times are estimates and may vary due to weather, carrier delays, customs clearance, or peak holiday seasons.
Shipping Costs
- FREE Standard Shipping on all orders over $99 USD
- Orders under $90 USD: Shipping calculated at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to become available.
Address Changes
If you need to update your shipping address, please contact us within 12 hours of placing your order. Once an order has been shipped, we may not be able to make changes.
Lost or Delayed Packages
If your package appears delayed or lost, please contact our support team at:
We'll work directly with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Address
Customers are responsible for providing an accurate shipping address. Orders returned due to an incorrect or incomplete address may require additional shipping charges for reshipment.
Customs & Duties
International orders may be subject to customs duties, taxes, or import fees determined by your local customs authority. These charges are the responsibility of the customer.
Questions?
If you have any questions about shipping or your order, we're here to help.